Privacy Policy

1. Introduction

Welcome to ImageOCR Online. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our optical character recognition (OCR) services.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, username, password)
• Profile information (name, preferences)
• Images and documents you upload for OCR processing
• Communication data when you contact us

2.2 Information Automatically Collected

• Usage data (pages visited, features used, time spent)
• Device information (IP address, browser type, operating system)
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third-party services you choose to connect with our platform, such as social media login providers or cloud storage services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our OCR services
• Processing: To process your uploaded images and extract text content
• Account Management: To create and manage your user account
• Communication: To send you service-related notifications and updates
• Analytics: To analyze usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations
• Marketing: To send promotional materials (with your consent)

4. Data Processing and Storage

4.1 Image Processing

Images uploaded for OCR processing are temporarily stored on our secure servers during processing. We use both our proprietary OCR technology and third-party services (including Tencent Cloud OCR and Tesseract.js) to extract text from your images.

4.2 Data Retention

• Uploaded images are automatically deleted within 24 hours of processing
• Extracted text results are stored for up to 30 days for registered users
• Account information is retained until account deletion
• Log data is retained for up to 12 months for security and analytics purposes

4.3 Data Security

We implement industry-standard security measures including encryption in transit and at rest, secure server infrastructure, regular security audits, and access controls to protect your data.

5. Third-Party Services

Our service integrates with the following third-party providers:

• Google Analytics: For website analytics and usage tracking
• Tencent Cloud OCR: For advanced OCR processing capabilities
• Supabase: For database and authentication services
• Cloud Storage Providers: For optional file storage integration

These third parties have their own privacy policies governing their use of your information. We encourage you to review their privacy policies.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

6.1 GDPR Rights (EU Residents)

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for data processing

6.2 CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

6.3 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframes required by applicable law.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.